Our service desk for OpenFOAM will offer you the following services. Most of these are available right now; some services are still in the process of being organized and will be available shortly. Please contact us for the most up to date information.

First line support
If you run into a problem the first line support desk is meant to get you going again as quickly as possible. Initially, all communication with the first line support desk will be through the Internet portal where you can report your problem. The support desk will then reply either by mail or by telephone within a single day. If the problem or issue is too complex to answer quickly, then it will be forwarded to the second line support desk.

Second line support
The second line support desk will consist of OpenFOAM experts that should be able to solve any OpenFOAM issue efficiently. Obviously, this may take some time if the problem is really difficult. To avoid unexpected high bills, we will make an estimate of the time that we need before we actually start. During our work, we keep you up to date and you can check our progress live through the internet portal.

Consultancy
If you require advice on anything related to OpenFOAM, you can hire one of our consultants. For example, they can help you decide whether OpenFOAM is an alternative to your current software, and what the risks and benefits are. Or they can assist you with the introduction of OpenFOAM in your organization. Installation or upgrades of OpenFOAM can also be done by our consultants.

Development
Our developers are highly experienced in OpenFOAM and are very efficient for programming extensions or add-ons. You can either hire them by the hour or let us do projects. In the latter case, we will give you a quotation that describes what will be developed and for what price.

Modeling support
As experienced OpenFOAM users, we know the do’s and don’ts of working with OpenFOAM. Not only with respect to the software itself but also about the modeling itself. What is a good grid? Which turbulence model to use? What is this odd feature that I see in my results?